We'd love to hear from you
GoPDFGo is built by developers who care about privacy. Whether you have a feature request for our PDF tools, found a bug, or just want to say hi, we are listening.
General Support
General Support
For bug reports, partnership inquiries, or general feedback. We are a small team, but we read every single email.
Before you email...
Before you email...
Most questions are answered instantly in our Help Center. Check these common topics first:
- I can't open my processed file.
- Why is the conversion taking time?
- Is GoPDFGo really free?
Important Privacy Notice
Please remember that GoPDFGo operates on a Serverless Architecture. We do not have access to your files. We cannot recover lost documents, view your Aadhaar Masking history, or restore deleted files. Please do not attach sensitive personal documents in your emails to us.
Frequently Asked Questions
Do you offer API access?
Currently, we do not offer a public API. GoPDFGo is designed as a direct-to-consumer web tool. However, if you are an enterprise looking for a custom on-premise solution, please reach out to us via email.
I found a bug. How do I report it?
We appreciate bug reports! Please email us with the subject line "Bug Report". Include the browser you are using (e.g., Chrome, Safari) and the type of file (e.g., PDF, JPG) that caused the issue. Screenshots are very helpful.
Can I suggest a new feature?
Absolutely! Many of our tools, like the Image to PDF converter, were built because users asked for them. Let us know what you need, and we might build it next.
Our Commitment
We are committed to maintaining GoPDFGo as a transparent, open utility for the internet community. We do not sell user data, we do not use dark patterns, and we do not hide features behind paywalls.
Legal Inquiries
If you believe any content on this website violates applicable laws or policies, please contact us immediately. We take intellectual property and digital rights seriously and will review the matter responsibly.